7月27日，“用友企业服务大模型YonGPT产品发布会”在北京隆重召开。YonGPT是用友基于数字和智能技术服务企业和公共组织数智化的最新研发成果，也是业界首个企业服务大模型。YonGPT采用了最新的人工智能技术，结合了用友在企业服务领域35年的经验积累、领先并场景丰富的企业应用软件产品、大规模企业客户基础的优势，它的发布标志着中国企业软件的创新迈入以人工智能为中心的新阶段。

On July 27th, “Yonyou Enterprise Service AI Foundation Model YonGPT Product Launch Conference” was held in Beijing. YonGPT is the latest R&D achievement by Yonyou based on digital and AI technology to serve enterprises and public organizations, also the industry’s first enterprise service AI foundation model. YonGPT utilizes the latest AI technology, and it integrates Yonyou’s advantages that 35 years of experience in enterprise services, advanced enterprise application software products having abundant scenarios and large-scale enterprise customer base. The release of YonGPT indicated a new phase of AI-centered innovation in China’s enterprise software.

人工智能是这个时代最前沿和普适的科学技术之一，先后历经了探索应用、创新应用，当前随着以ChatGPT为代表的生成式预训练大模型的成功，已进入普及应用的新阶段。同时全球IT技术与产业的创新已从此前的以云计算为中心进入到以AI为中心的新阶段，商业创新也从此前的数字商业进入到数字化和智能化并重的全面数智商业创新的新阶段。

AI is one of the most cutting-edge and universal science and technology in this era, which has gone through exploratory application and innovative application and has currently been in universal application with the success of large generative pre-trained models such as ChatGPT. Meanwhile, IT technology and industry innovation all over the world has changed from cloud-computed-centered to AI-centered, and business innovation has also changed from digital business to fully digital intelligent business innovation that emphasizes both digital and intelligent.

作为全球领先的企业数智化软件与服务提供商，用友对AI的普及应用提前进行了研究和布局。在数年前，用友就在业界率先提出了“数智化”(数字化+智能化)、“数智企业”的概念，表达的就是以数字化为基础，智能化产生新价值的理念，以及数字和智能技术共同驱动的数智商业创新，数据驱动、智能运营的企业新范式。

As a global leader in enterprise digital intelligence software and service provider, Yonyou has researched and prepared in advance for the widespread application of AI. Yonyou, several years ago, was the first in the industry to put forward the concepts of “digital intelligence” (digital + intelligent) and “digital intelligence enterprise”, which means intelligence to create new value based on digitalization, as well as digital and intelligent technology to drive digital intelligence business innovation. Also, it means a new paradigm of data-driven and intelligent operation enterprises.

用友在7年前战略投资，组织数千人的研发团队研发了新一代面向企业和公共组织数智化，成就“数智企业”的企业服务产品集：用友商业创新平台-用友BIP。用友BIP从研发伊始就坚持把数字化和智能化作为两个最核心和最基本的特性，在数字化基础上，结合机器学习、自然语言处理、计算机视觉、知识图谱、IPA（智能流程自动化）等智能技术，研发提供了一批智能化的应用与服务，并在众多企业中得到应用。

7 years ago, Yonyou made a strategic investment and formed a R&D team of thousands of professionals to develop YonBIP, Yonyou Business Innovation Platform, an enterprise service product set that makes enterprises digital intelligence for enterprises and public organizations. From the very beginning of its development, YonBIP insisted on digitalization and intelligence as the two most primary and fundamental features. Based on digitalization, it has developed a number of intelligent applications and services by combining computer learning, natural language processing, computer vision, knowledge graph, IPA (Intelligent Process Automation), etc., which have been applied in many enterprises.

用友网络董事长兼CEO王文京在发布会上表示：“基于大模型的生成式AI是人工智能技术和应用的最新发展潮流。大模型的研发训练已成为全球产业界的风潮。在这场大模型的竞赛热潮中，用友首先选择做我们一直专注并且有优势的企业服务领域的大模型，而不是做通用语言大模型。”

Wang Wenjing, Chairman and CEO of Yonyou Network, said at the launch: “Generative AI based on foundation model is the latest development trend of AI technology and application. R&D training of foundation model has become a global trend in the industry. During this fierce competition, Yonyou first chose foundation model for enterprise services, which we have been focusing on and have advantages in, instead of foundation model for general language.”

为顺应AI普及应用浪潮，用友在2023年春的用友BIP技术大会上宣布启动企业服务大模型训练。领先和具有丰富应用场景的企业软件与服务产品体系、覆盖数十个行业的数百万客户基础、35年服务企业客户积累的行业知识经验、专业的智能化团队和能力是用友研发训练企业服务大模型的独特优势。

To keep up with the wave of AI adoption and applications, Yonyou announced the launch of Enterprise Service AI Foundation Model training at the YonBIP Technology Conference in the spring of 2023. Yonyou’s unique advantages for developing and training this foundation model include leading and richly applied enterprise software and service product portfolio, millions of customers across dozens of industries, 35 years of industry knowledge and experience accumulated from serving enterprise clients, and a professional team with expertise in AI.

用友的人工智能研发团队基于大规模的商业应用数据，结合企业应用场景和领域经验，标记了大量的企业服务语料数据，形成丰富的企业服务大模型训练素材，并将业务知识与领域经验融入企业服务大模型，确保了大模型的专业性、实用性及领先性。用友也是国内较早应用信创框架开发部署标准化AI能力的厂商。

Yonyou’s AI research and development team has leveraged extensive commercial application data, combined it with enterprise application scenarios and domain experience, and annotated a vast amount of enterprise service language data to create a rich training dataset for the Enterprise Service AI Foundation Model. This model incorporates business knowledge and domain expertise to ensure its professionalism, practicality, and leadership. Yonyou is also one of the early domestic vendors to deploy standardized AI capabilities using the IT application innovation framework.

用友网络执行副总裁兼CTO樊冠军在会上正式宣布：用友发布业界首个企业服务大模型YonGPT。YonGPT是用友商业创新平台-用友BIP的重要组成，能够底层适配业界主流的通用语言大模型，通过提供通用能力服务、领域服务及行业服务，实现业务运营、人机交互、知识生成及应用生成4个方面的企业智能化。

At the conference, Yonyou Networks’ Executive Vice President and CTO, Fan Guanjun, officially announced the release of YonGPT, the industry’s first Enterprise Service AI Foundation Model. YonGPT is a crucial component of Yonyou’s Business Innovation Platform, YonBIP, capable of adapting to mainstream general language models. It achieves enterprise intelligence in 4 key aspects: business operations, human-machine interaction, knowledge generation, and application generation, by providing general capability services, domain-specific services, and industry-specific services.

YonGPT通过上下文记忆、知识/库表索引、Prompt工程、Agent执行、通用工具集等扩充大模型的存储记忆、适配应用和调度执行能力，再结合财税、人力、供应链、研发等领域的知识和最佳实践扩充大模型专业能力，从而形成体系化的企业服务大模型。另外，YonGPT还优化了企业服务大模型的训练效率和成本，集成了丰富的开发工具和优化算法，通过自有的数据管理、大模型精调、大模型评估优化、大模型推理和插件服务等功能，为大模型的构建和服务提供稳定且有效的支撑。后续YonGPT将会对用友整体产品体系进行全面的能力覆盖。

YonGPT enhances the storage memory, application adaptation, and scheduling execution capabilities of foundation model through features like context memory, knowledge/library indexing, prompt engineering, agent execution, and a general toolkit. It also augments the specialized capabilities of foundation model with knowledge and best practices from various domains such as finance, human resources, supply chain, and R&D, forming a systematic Enterprise Service AI Foundation Model. Furthermore, YonGPT optimizes the training efficiency and cost of Enterprise Service AI Foundation Model, integrating a rich set of development tools and optimization algorithms. It offers stable and effective support for foundation model construction and services through features like proprietary data management, foundation model fine-tuning, foundation model evaluation and optimization, foundation model inference, and plugin services. In the future, YonGPT will provide comprehensive coverage of capabilities for the entire Yonyou product system.

基于大模型的人工智能在企业服务领域的应用主要集中在4个方向上：智能化的业务运营、自然化的人机交互、智慧化的知识生成、语义化的应用生成。用友企业服务大模型YonGPT围绕这四个方向推进模型训练和产品效果优化，提供深入到客户业务前端的全价值链、全场景的泛在智能和群体智能应用，是更懂企业服务的大模型。

The application of AI based on foundation model in the field of enterprise services is mainly focused on four directions: intelligent business operations, natural human-computer interaction, intelligent knowledge generation, and semantic application generation. YonGPT, the enterprise service AI foundation model by Yonyou, advances model training and product optimization in these four directions, providing end-to-end value chain, all-scenario pervasive intelligence, and collective intelligence applications that delve into customer business fronts. It is a foundation model that better understands enterprise services.

在智能化业务运营方面：YonGPT通过强大的数据分析和预测能力，深入洞察企业运营、识别潜在的业务风险和机会，并提供智能化的解决方案，从而提高经营决策水平和业务运营效率。

在自然化人机交互方面：YonGPT通过强大的自然语言处理技术和理解能力，使能企业应用和服务与用户进行自然而流畅的对话交流，以“人”为本的方式实现不同应用的调用、连接、组装，更自然、高效地完成工作。

在智慧化知识生成方面：YonGPT通过从海量数据和信息中提取、整合知识，生成新的、有价值的知识内容，涵盖了行业解决方案、专业领域知识分享，助力企业和用户全面利用自身知识的储备和积累，促进知识的传播和应用。

在语义化应用生成方面：YonGPT通过对用户需求、企业业务和数据特征的理解，可以自动生成具有语义化能力的应用程序，全方位提升企业个性化应用服务的创建效率。

目前，YonGPT已经创新研发了包括企业经营洞察、智能订单生成、供应商风控、动态库存优化、智能人才发现、智能招聘、智能预算分析、智能商旅费控、代码生成等在内的数十种基于企业服务大模型赋能的智能应用。同时，YonGPT面向复杂的行业应用场景，还可以通过对行业模型精调，提供更加“在行”的智能化场景服务。

In the aspect of intelligent business operations: YonGPT leverages its powerful data analysis and predictive capabilities to gain deep insights into enterprise operations, identify potential business risks and opportunities, and provide intelligent solutions. This, in turn, enhances decision-making capabilities and improves business operational efficiency.

In the aspect of natural human-machine interaction: YonGPT harnesses its powerful natural language processing technology and understanding capabilities. This enables enterprise applications and services to engage in natural and seamless conversational interactions with users. By prioritizing a user-centric approach, it facilitates the invocation, connection, and assembly of different applications in a more natural and efficient manner, streamlining work processes.

In the aspect of intelligent knowledge generation: YonGPT excels at extracting and integrating knowledge from vast datasets and information sources. It generates new and valuable knowledge content, spanning industry solutions and sharing of expertise in various domains. This aids enterprises and users in fully utilizing their reservoir of knowledge and accumulation, fostering the dissemination and application of knowledge.

In the aspect of semantic application generation: YonGPT leverages its understanding of user requirements, enterprise operations, and data characteristics to autonomously create applications with semantic capabilities. This enhances the efficiency of creating personalized application services for enterprises across the board.

Currently, YonGPT has innovatively developed dozens of intelligent applications empowered by the Enterprise Service AI Foundation Model. These applications cover various areas such as enterprise operational insights, intelligent order generation, supplier risk management, dynamic inventory optimization, intelligent talent discovery, intelligent recruitment, intelligent budget analysis, intelligent travel expense control, code generation, and more. Moreover, YonGPT can fine-tune its models to cater to complex industry-specific use cases, providing industry-tailored intelligent scenario services.

樊冠军在发布会上还重点展示了基于YonGPT已经实现的智能化场景服务中的四个服务。其中：

基于YonGPT的企业收入/利税经营智能分析，可以实时掌控经营状况、快速洞察问题所在、精准预测企业效益、有效预见应对变化。

基于YonGPT的智能生单，融合了丰富的供应链经验，通过“交互革新式”订单生成助手，实现快速智能生单，提高企业效能。

基于YonGPT的智能招聘，帮助企业快速精准识别定位目标人才，从海量简历池中发现人才，通过AI互动优化应聘体验，实现选人、用人的精准决策。

基于YonGPT的智能大搜，提供“沉浸式”搜索新体验，加速企业知识的价值化服务，并洞察用户需求、实现搜推一体，让知识赋能业务和组织。

At the event, Fan Guanjun also highlighted four intelligent services that are based on YonGPT:

Intelligent Analysis of Enterprise Income and Tax Operation: This service enables real-time monitoring of business operations, rapid problem identification, accurate prediction of corporate performance, and effective anticipation of changes.

Intelligent Order Generation: Using rich supply chain experience, this service employs an “interactive innovative” order generation assistant to quickly and intelligently create orders, enhancing operational efficiency.

Intelligent Recruitment: This service helps companies identify and target potential talents rapidly and accurately. It discovers talent from a vast pool of resumes, optimizes the application experience through AI interaction, and enables precise decision-making in hiring.

Intelligent Search: Offering an immersive search experience, this service accelerates the value of enterprise knowledge. It understands user needs, integrates search and recommendation, and empowers businesses and organizations with knowledge.

本次发布的是用友企业服务大模型YonGPT 1.0和基于这个大模型的首批智能化场景服务。后面用友将继续迭代训练YonGPT，并不断丰富基于这个大模型的各类企业服务。用友希望通过包括用友企业服务大模型的用友BIP的创新产品和服务持续服务客户的数智化建设与运营，让数智化在中国和全球更多的企业与公共组织成功！

The announcement introduces YonGPT 1.0, Yonyou’s enterprise service AI foundation model, and its initial set of intelligent scenario-based services. Yonyou plans to continue training YonGPT and expand its range of enterprise services based on this foundation model. Yonyou’s goal is to support customers in their journey towards digitalization and operations by offering innovative products and services through YonBIP, including the YonGPT enterprise service AI foundation model. This approach aims to facilitate the success of digital and intelligence efforts in more enterprises and public organizations in China and globally!