Optimizing Electric Vehicles with Dealer Management Software

For the past 50 years, the car has remained our “freedom machine”, both a means of transportation and a vehicle for expressing our individuality. Over the past half-century or so, the automotive industry’s enormous success has been accompanied by pollution and congestion, as well as an enormous burden on global resource supplies.

Transformative change is ongoing. Governments are looking at the entire automotive industry value chain and beyond the industry itself, aiming to address some of the external issues that arise. Technological advancements—including interactive safety systems, vehicle connectivity, and eventually driverless cars—will change the game. As the mobile system moves to the foreground, and the vehicles also realize automatic driving through programming control, are automakers ready to transform?

With the rise of the new energy vehicle boom, more and more players have entered the automotive industry. New car-making forces such as Nio, Tesla have strongly dominated consumers’ minds and reshaped consumer journey touchpoints. It’s important brand direct sales the model is also subverting the retail model that traditional OEMs mainly rely on 4S centres.

Battery electric vehicle (BEV) sales in the Asia-Pacific region from 2012 to 2021 (in 1,000s)

The electric vehicle industry across the Asia-Pacific region has experienced tremendous growth in recent years. In fact, the Asia-Pacific region has accounted for the most electric vehicle sales in the world so far in 2018. China appears to be leading the electric vehicle segment globally and in the Asia-Pacific region.

China electric vehicle industry is booming. China’s homegrown EV brands — dubbed “new forces” — such as Xpeng and NIO, as well as traditional automakers such as Geely and BYD, electric vehicle sales hit record highs last year.

The top electric car manufacturers in 2021

On the other hand, Thailand and Indonesia have developed effective policies to attract manufacturers of EVs and related components. In contrast, Malaysia lags behind, despite its relatively developed infrastructure and strong consumer preference for contemporary products and new technologies. According to Business Today, sales and interest in the EV industry have grown across the region. Furthermore, the region accounts for the largest share of BEV sales worldwide. In Malaysia, the overall goal of encouraging the use of EV is in line with the nation’s ambition to achieve carbon neutrality by 2050.

Dealer Management System (DMS)

Dealer management system is a key information system supporting the automotive industry, enabling them to manage and monitor the entire distribution channel and optimize business process. According to FMI analysis, the dealer management system market is valued at US$7.7 billion in 2021 and is expected to reach US$10.62 billion by 2027, growing at a CAGR of 5.5%.

Growing investments in dealer management system, increasing acceptance of cloud technology, and a shift from paperwork to automation are driving the dealer management software market forward. In addition, growing demand for improved inventory management, improved sales tracking, enhanced CRM, improved commission and insurance calculation, and technological advancements in dealer management software incorporating artificial intelligence (AI) and data analytics capabilities will drive the global dealer management system market growth in the coming years.

Dealer management system support new and used car sales, repair and maintenance services, consumer finance, and vehicle and parts inventory management. They also provide financial reporting, cash flow management and payroll services.

The system connects to OEM data processing systems, allowing automobile dealers to order vehicles and parts, process warranties, and receive vehicle records. The widespread use of new dealer management software in the automotive industry has contributed to the expansion of the dealer management system market.

Some overview of Dealer Management System (DMS):